Web Hosting Plex provides web hosting and domain registration services. Web Hosting Plex reserves the right to suspend or cancel any client's access to any portion or all of Web Hosting Plex services, when Web Hosting Plex deems that the account has been used inappropriately. Web Hosting Plex reserves the right to refuse service and/or access to its servers to anyone.

Web Hosting Plex prohibits sites engaged in:
• Illegal activities including but not limited to storing and/or distributing illegal copies of copyrighted software, warez sites, violations of copyrights and trademarks, violations of U.S. laws, selling and/or distributing illegal contraband, Proxy Scripts and or websites / Anonymizers, IRC Bots, image hosting only sites without a domain name, free web hosting service providers, Escrow Sites, High-Yield Interest Programs(HYIP) or related sites, Investment sites (FOREX, egold exchange), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg's, hate sites, hacker focused sites and or archives,programs.
• Internet abuse including but not limited to spamming - mass unsolicited Emailing, distribution of mass emailing programs, cross-posting messages to large number of usenet groups, posting obscene or inflammatory messages, threatening other Internet users, mail bombing Internet users, running packet sniffers or port scanners, and spamming our support staff. Spammers are held responsible for a 500 dollar clean up fee.
• Systems abuse including but not limited to use of excessive CPU resources, use of excessive disk space, use of excessive email storage space, hacking our systems, installing continuously running programs, such as IRC bots, and reselling CGI scripts.

Data Transfer
If any users go over the allotted bandwidth amount the user will asses a fee of $2.00 per gigabyte.

Adult Content
The determination of what is "adult content" and prohibited shall be solely made by Web Hosting Plex.

Should a policy violation occur, Web Hosting Plex reserves the right to terminate the account without notice and without any refunds. The policy violating client will be held responsible for any damages to Web Hosting Plex's system, servers, connectivity, reputation, business, service, network, operations, or equipment. The policy violator may be charged a $500 clean up fee.

Web Site Content
The client is responsible for keeping a copy of their most current web site files as backup on a remote system (not on Web Hosting Plex servers). Web Hosting Plex is not responsible for any lost files, information, or data.

Resource Usage
Users may not:
1) Use 25% or more of system resources for longer then 90 seconds.
2) Run IRCD or standalone server side unattentded processes.
3) Run cron jobs that in intervals of less than 15 minutes.
4) Run gaming servers, process game server stats, teamspeak, ventrillo or any other voice application, torrents, torrent related sites, trackers or applications.
5) Run any processes related to or that interface with IRC programs and or networks.
6) Run any kind of web indexer or web spider.
7) Repeatedly create and delete large numbers of files on a regular basis causing system damage.
8) Image Hosting Scripts (similar to Photobucket)
9) Auto-Surf Scripts
10) Mirror Scripts / Auto Dump Scripts (similar to rapidshare)

Support
Free customer techincal support is provided via our helpdesk and via live chat. Technical support emails will be answered within 24 hours. Billing inquiries will be answered within one business day. Client agrees not to spam support.

Payment Policy
All services are on a monthly or yearly prepayment basis.
Web Hosting Plex only accepts credit card and paypal payments.
Service is activated only after receipt of payment.
Credit card payment is authorized and assessed in real time.
Once an order is successfully submitted, the client is subject to Web Hosting Plex's refund policy.
All monetary transactions will occur in US dollars.
Web Hosting Plex reserves the right to change pricing schedule at any time.

Invoices that have been paid more than once with multiple paypal subscriptions can only be credited towards the account and cannot be refunded via paypal.

Additional Features
Additional features can be added at any time. When a feature is added, the client is assessed charges for the month and every upcoming month until the end of their billing cycle. Feature prices are not prorated.

Credit Card Failures
In the event of any credit card failure, a notice will be sent to the billing contact via email. An attempt will be made to charge the credit card everyday until a successful charge or the end of the billing cycle. If the credit card is charged successfully, a notification of 'successful charge' will be sent to the billing contact via email. If payment is declined in three consecutive billing attempts suspension of the account will occur.

Refund Policy
Web Hosting Plex offers a 30 day money back guarantee for shared web hosting services only. Once the first 30 days have passed there are no pro-rated refunds.
Web Hosting Plex refund policy only applies to first time clients and or accounts. For example if you sign up for an account, cancel and then signup again, you are not eligible for a refund.
There are no refunds for domain registration services.
If Web Hosting Plex terminates an account due to Terms of Service policy violations, there will be no refund.
The fees for additional features are non-refundable.

Cancellation
Web Hosting Plex reserves the right to terminate service at any time. If an account is terminated for a policy violation there will be no refund. The policy violator may be assessed a 500 dollar clean up fee. Web Hosting Plex reserves the right to delete the policy violating web site content without notice.

Customers can cancel service at any time. All account cancellations are to be requested through the client's billing control panel contact form.

If the client requests cancellation, their account will be terminated immediately. Web Hosting Plex reserves the right to delete the web site contents without notice.

Indemnification
Client agrees to defend, indemnify and hold harmless Web Hosting Plex against any liabilities arising out of defective products sold to customers from Web Hosting Plex servers, personal injury or property damage caused by products or services sold or distributed from Web Hosting Plex servers, any material that infringes or allegedly infringes on the rights of a third party available from Web Hosting Plex servers, and any material that libels or allegedly libels a third party available from Web Hosting Plex servers.

Arbitration
By using any Web Hosting Plex services, clients agree to binding arbitration. If any disputes or claims arise against Web Hosting Plex or its subsidiaries, such disputes will be handled by an arbitrator of Web Hosting Plex's choice. All decisions rendered by that arbitrator will be binding and final. Clients are also responsible for any and all costs related to such arbitration.

In no circumstance will Web Hosting Plex be liable for any claims resulting from the use or inability to use Web Hosting Plex's services - including, but not limited to, service interruptions, client errors, Internet connectivity problems, miscommunications, unauthorized access to Web Hosting Plex servers, eNom problems, DNS caching, Internet bandwidth congestion, power failures, vandalism, and natural disasters.

Web Hosting Plex reserves the right to revise our policies at any time.